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Is there any organization I can consult by telephone on medical matters, using a foreign language?
I am looking for a hospital where medical treatments are available in foreign languages.
I am having difficulties making a living due to high medical expenses for my illness. Is there any public assistance for me to rely on?
I heard that there is public assistance for persons raising children.
I would like to receive an Identification Booklet for Persons with Physical Disabilities. What should I do?
I would like to receive Welfare Assistance. Can a foreigner be a recipient?


Is there any organization I can consult by telephone on medical matters, using a foreign language?


  AMDA International Medical Information Center (http://amda-imic.com/) provides various types of medical information over the phone.

  • AMDA International Medical Information Center Tokyo
    TEL 03-5285-8088
    English, Spanish, Chinese, Korean and Thai: Mon-Fri 9:00-17:00
    Portuguese: Monday, Wednesday and Friday 9:00-17:00
    Tagalog: Wednesday 13:00-17:00
    Vietnamese: Tuesday or Thursday 13:00-17:00

  • AMDA International Medical Information Center Kansai
    TEL 06-4395-0555
    English and Spanish: Mon-Fri 9:00-17:00
    Portuguese and Chinese: Inquire day & time in advance or refer to web site.

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I am looking for a hospital where medical treatments are available in foreign languages.


  You can browse Aichi Medical Information Net (http://qq.pref.aichi.jp/mi/) to find information on hospitals/clinics/dental clinics/pharmacies/midwifery centers in Aichi area where foreign language services are available.

  You can also browse Aichi Prefecture Medical Emergency Information System (http://www.qq.pref.aichi.jp/) to find emergency medical instutions in Aichi area. The System also offers automated response and guidance services in five languages through voice and fax (TEL 050-5810-5884).
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I am having difficulties making a living due to high medical expenses for my illness. Is there any public assistance for me to rely on?


  If an amount you pay (as medical and medicinal expenses) at the checkout counter of a hospital exceeds a certain amount, the excess portion may be refunded based on your application for a refund.

  If you subscribe to National Health Insurance, inquire at the National Health Insurance Section of your local municipal office. If you subscribe to Social Insurance, inquire at your company or theJapan Health Insurance Association (Kyokai Kenpo), etc.

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I heard that there is public assistance for persons raising children.


  If you are raising children younger than high school age, 13,000 yen (fiscal year of 2010) monthly assistance is provided for the children as “Child Allowance.”

  The allowance will be paid, three times a year (June, October, February). You are required, however, to be certified as a registered alien. For those whose children live outside Japan, they must meet their children at least twice a year to be eligible to receive this allowance.

  For more information, inquire at the Child Welfare Counter in your local municipality office.

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I would like to receive an Identification Booklet for Persons with Physical Disabilities. What should I do?


  For persons with disabilities such as of sight, hearing, coordination, voice and/or language and limbs as stipulated in statutes, an Identification Booklet for Persons with Physical Disabilities is issued based on the filing of an application by a disabled person. A person possessing this Identification Booklet can receive services stipulated under various welfare systems, such as home helpers, medical rehabilitation service, various benefits, various tax deductions and transportation fare discounts.

  For information on the procedure for obtaining an Identification Booklet, visit the Disabled Persons’ Welfare Section of a municipal office.

  The required documents for application are as follows.
  1. Application form for Issuance of Identification Booklet for Persons with Physical Disabilities
  2. A medical certificate issued by a doctor
  3. An ID photograph (4 cm high x 3 cm wide)
  4. Personal seal (or hand-written signature)

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I would like to receive Welfare Assistance. Can a foreigner be a recipient?


  To receive Welfare Assistance, your status of residence must be the one of permanent resident, spouse or child of Japanese national, spouse or child of permanent resident, or long-term resident.

  In deciding your eligibility for Welfare Assistance, the incomes and assets of your household are investigated. If these are found to conform with the standard set forth by the national government and after your application is approved, a livelihood assistance allowance and so forth will be provided.

  For more information, contact the social worker in charge of the area in which you live, or the relevant municipal office.

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